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What to do if you forget your password

If you forgot your password but still have the same email address, just enter your email address in the form below and click Send.

ZoomGroups will assign you a new password and send it to your mailbox. After that, it is recommended that you change it to something else by visiting the page Change password in the My Profile area.

NOTE: For security reasons you can only request this operation twice a day.

Your email address:

What to do if you no longer have your original email account

If you forgot your password and no longer have access to your original email address, the only way to regain access to your account is by contacting us.

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