This is your last opportunity to register for
two great seminars taking place soon in Newcastle and Sydney.
- Engaging
and Motivating Difficult Clients
- How to
Deal with Angry and Demanding People
Can you help us to get the word out about
these seminars? As a thank you for doing so, we are giving away a free e-course
on CBT, Behavioural therapy, Solution-focused counselling, Narrative therapy,
or NLP. To gain your free e-course, simply forward this information onto others
and then email freecourse@positivepeoplesolutions.com.au
telling us the number you have sent this to.
Engaging
and Motivating Difficult Clients
- Newcastle - 9am to 3pm, Thursday 5th
November 2009, at Noah's On the Beach, Corner Shortland Esplanade &
Zaara St
- Sydney - 9am to 3pm, Thursday 12th
November 2009, Clearly Business, Level 19, 323 Castlereagh St (Corner Hay
St)
Do you …
- Have
clients who don't see any problems with their behaviour while everyone
else does?
- Work
with people who 'have to be there' rather than who want to be?
- Want
to work more effectively with your most difficult clients?
This powerful and insightful presentation
will help you:
- Connect
well with involuntary and unmotivated clients
- Take
advantage of the 5 reasons people change
- Boost
people's motivation and ability to move forward
- Identify
client strengths and apply them successfully to the problem situation
- Significantly
improve outcomes with only minor adjustments to your approach
More
Details / Register On-line or Download
a Seminar Flyer
Dealing
with Angry and Demanding People
- Newcastle - 9am to 3pm, Friday 6th
November, 2009 - Noah's On the Beach, Corner Shortland Esplanade &
Zaara St
- Sydney - 9am to 3pm, Friday 13th
November, 2009 - Clearly Business, Level 19, 323 Castlereagh St (Corner of
Hay St)
Angry and demanding people come in all shapes
and sizes - and not all of them are clients! While we would like to say goodbye
to some of these people, the majority we have to continue working with and keep
on-side.
In this fun and practical presentation, you
will learn will learn how to:
- Better
understand the reasons behind others' difficult behaviour
- De-fuse
the strong emotions of others in three easy steps
- Say
'No' effectively to demanding people
- Influence
change in others in face-saving ways
- Take
better care of yourself when in the firing line
More Details
/ Register On-line or Download
a Seminar Flyer
About the
Presenter
Ken Warren is Australia's leading speaker and
trainer on Demanding, Aggressive and Unmotivated People.
With his engaging, interactive and positive
approach, Ken has helped thousands learn how to turn difficult people around
and bring out their best.
He has regularly been featured in the media
and professional journals for his practical & down-to-earth strategies.
With 24 years hands-on experience working
with challenging clients ...
- Young
people with drug-related and mental health problems
- Aggressive
and violent individuals
- Couples
and co-workers in conflict
... Ken is no ivory-tower theorist. His
practical strategies work in the field.
Ken is a warm, entertaining and
thought-provoking speaker, and has achieved recognition as a Professional
Member with the National Speakers' Association of Australia.
You will enjoy his playfulness, his
interactive style, and find his ideas easy to put into practice.
What People
are Saying
"I
thoroughly enjoyed Ken's seminar about consulting with difficult clients. I
found Ken's program extremely useful, especially on how to adapt my
consultations according to the client's level of readiness. I think Ken is a
fantastic presenter and I really felt engaged in this workshop. At no time did
I feel bored. It was very informative and very entertaining." Clare Kreis, Dietician, North and West Primary Health
Care, Mt Isa
"Our
staff now feel even more inspired and enthused to return to our clients and
begin using Ken's positive approaches. We can certainly recommend Ken's work to
any person wanting to bring the best out of themselves, their clients, and
fellow staff." Verity Hazelman,
Client Services Co-ordinator, Barkuma Disability, Adelaide
"Ken
demonstrates a deep understanding of the subject matter and delivered it in
such a way that held your attention at all times. I would commend his course on
Dealing with Angry and Demanding People to staff at all levels." Tony Fairbairn, Investigator, Law Society of NSW
"After
Ken's presentation, our staff felt much better resourced to deal with
aggression as it arises from our young people in care." Maily Pickering, Training Manager, Charm Support
Services, Brisbane
What Do I
Receive?
- Engaging,
practical and interactive learning
- A
delicious morning tea and lunch
- Comprehensive
notes
- Bonus
on-line resources valued at $99
- A
great networking opportunity
How Much
Does Each Seminar Cost?
3 or
more registrations: $239 each
Register
for both seminars: $239 per
seminar
Early-bird
registration: $269 if paid two
weeks prior - valid now for the Sydney events only, but you will need to be
quick!
Normal
registration: $299
These seminars are fully tax-deductible when
purchased as an employment-related expense and qualify as ongoing professional
development with professional associations throughout Australia.
Register
Now
If you need printed copies of the flyer or
the information sent to you as a pdf attachment, please call on the number
above or send us an email.
Can't Make
Either of These Seminars?
These seminars will not be repeated for at
least 12 months.
However, you can:
- Enrol
in our 10 week e-learning course which will show you how to work more
effectively with challenging clients. It is valued at $220 but you can
enrol at present for $75. For details, open Effectiveness
Training for Helping Professionals e-learning course
- Have
a chat with Ken Warren about speaking at your workplace or at your next
conference or association meeting. He can contacted through 0406 402 800
or ken@positivepeoplesolutions.com.au
You can download his Promotional Flyer on his
speaking programs by opening
this link
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